Answers to your Questions
What Shipping Methods Are Available?
You can choose between USPS and Fed Ex for shipping. Cost is calculated based on your location at check out time. And you can choose between a number of methods/speeds of delivery.
Do You Ship Internationally?
Yes. However, because your order is going to be shipped from the U.S. expect for at least 20 days for your order to get to you.
How Long Will It Take To Get My Package?
Typically it takes 3 to 4 business days for your order to be fulfilled plus whatever time frame you select for delivery (ground, overnight, etc.). If you are located outside the U.S. please expect at least 20 days before delivery. Should you choose to use Fed Ex, your order tends to get to you faster.
Do You Ship To P.O. Boxes?
Unfortunately, we do not. And if an order is placed with a P.O. box as the shipping address, there will be no refund for your order.
What Payment Methods Are Accepted?
We use PayPal for processing. Which means you can use any major credit card, or other method PayPal allows at the time of checkout. And no, you don’t need to have a PayPal account to make a purchase. Just select the option to not save your details when checking out.
ORDERS AND RETURNS
How do I place an Order?
Select the options available to you on the product you want to purchase to pull up the cost as well as the add to cart button. Leave the quantity as ‘1’ if you want one or add more if you want more than one. Click the green ‘View Cart’ link that pops up or keep shopping. After clicking the ‘View Cart’ link or the shopping cart up at the top right of your browser window you will be taken to the checkout page where you have a chance to review your order as well as calculate shipping and selecting the method you want to use to get your package. Press ‘Update Cart’ if you made changes to your order. Press ‘Proceed to Checkout’ when you are ready to place your order. You will then be taken to PayPal for secure processing.
How Can I Cancel Or Change My Order?
Cancellations or changes to an order are allowed if you are able to let us know before the order has been fulfilled which is usually 3 to 4 business days after placing your order. To do so, email us here – email@example.com.
Should your cancellation or change request get to us after the order has been fulfilled, we will be unable to make a change or cancel your order. And no refund will be provided.
Do I need a PayPal account to place an order?
Nope. Just fill in the requested information when checking out. PayPal will ask if you would like to save your information for faster checkout. If you want to create a PayPal account go for it. Otherwise, don’t save your info and check out.
How Can I Return a Product?
For product return requests please send us an email with your order number, name, shipping address, and explanation why you want to make a return to – firstname.lastname@example.org.